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Returns & Shipping Policy

Shipping

At this time, orders ship within the UK only. For enquiries outside of the UK, please get in touch to discuss options.

Orders are typically processed within 1–2 weeks before being shipped. You will receive tracking information once your package is on its way. Please check your spam or junk folder if you do not see your order confirmation or tracking information.

All original artwork is carefully packaged to protect it during transit. Prints are shipped securely, either flat or rolled depending on size.

Returns

All sales are final and non-refundable.

Due to the unique and handmade nature of original artwork, prints, and commissioned pieces, returns and exchanges are not accepted.

Damaged Items

If your order arrives damaged, please email within 48 hours of delivery at:

info@vanessaworrall.com

Please include your order number and clear photos of both the artwork and packaging so we can review and determine the best resolution.

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